Your Peace of Mind
Safety
How we keep every traveler safe from booking to return
Our Safety Standards
Built-in protections at every step
Verified & Licensed Guides
Every guide on our platform holds an official licence from the Moroccan Ministry of Tourism and has passed our 30-point background verification process.
Secure Booking
All payments are processed through Stripe with full SSL encryption. We never store your payment details.
Privacy & Data Protection
Your personal information is never shared with third parties without your consent. We comply fully with GDPR and Moroccan data protection law.
24/7 Emergency Support
While you travel, our emergency line is available around the clock. Your guide and our team are reachable at any hour.
In-Country Emergency Contacts
Before every tour we share our in-country emergency number, the local police number, and the nearest hospital to your itinerary.
Real-Time Location Sharing
For guided desert and mountain tours, guide locations are tracked in real time. A family member can monitor your journey at any time with a shared link.
Traveler Tips
How to stay safe in Morocco
- 1Always meet your guide in the agreed public meeting point, not in isolated areas.
- 2Carry a copy of your passport and booking confirmation.
- 3Dress modestly, especially in medinas and religious sites.
- 4Avoid carrying large amounts of cash; use ATMs at banks and hotels.
- 5Keep your accommodation address and the local emergency number saved.
- 6Purchase travel insurance that covers medical evacuation before your trip.
Emergency Numbers
Nmorocco Emergency Line
24/7, English & French
Moroccan Police (Sécurité)
Nationwide
SAMU (Medical Emergency)
Nationwide
Gendarmerie Royale
Rural & mountain areas